Terms & Conditions
This page summarises the key terms for shopping with Mu Bijoux and links to the separate policies buyers may need before or after ordering.
Orders
Orders are accepted when payment is received and the order is confirmed. If an item becomes unavailable, we will contact you to arrange a replacement, refund or alternative solution.
Product details
Murano glass pieces are handmade, so small differences in colour, pattern, finish and size are part of their character. Product images and descriptions are provided to help you choose, but handmade pieces may vary slightly from the photographs.
Pricing and promotions
Prices and promotions may change over time. Promo codes must be entered at checkout and apply only to eligible products while the offer is active.
Delivery, returns and privacy
Delivery, returns and privacy matters are handled in the linked policies above. If you have any questions about an order, return, delivery or policy matter, please contact us.