Murano glass jewellery FAQs

What is Murano glass?

Murano glass is glass made in Venice, Italy, using techniques associated with the island of Murano and its renowned glassmaking tradition. It is valued for its colour, craftsmanship and distinctive decorative effects.

Is every piece exactly the same?

No. Handmade glass naturally varies slightly in colour, pattern and finish. These differences are part of the artisan process and help make each piece individual.

How should I care for Murano glass jewellery?

Handle your jewellery with care and avoid dropping it onto hard surfaces. Keep it away from harsh chemicals, perfumes and household cleaners. Wipe it gently with a soft, dry cloth and store it separately to reduce scratching or impact.

What materials are used?

Materials and finishes vary between designs. Please check the individual product description for the information available for that piece.

Will the colours look exactly like my screen?

We aim to represent every piece accurately, but colour can vary slightly between screens. Handmade glass may also show natural variations in pattern and tone.

Can I give a piece as a gift?

Yes. Murano glass jewellery and giftware make distinctive gifts for birthdays, anniversaries, celebrations and other meaningful occasions.

How do I place an order?

Choose your product and any available options, add it to your basket, then complete checkout. See our online ordering guide for step-by-step help.

Where do you deliver?

Available destinations, delivery options and charges are shown during checkout. Visit Shipping & Delivery for further information.

What if I need help?

Please contact us with the product name, product link or order number, where applicable.